Get in Touch With Us

Got a question about how sweepstakes casinos work, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to get in touch and what we're able to help with.

How to Reach Our Team

Email is the best way to contact us. We read every message that comes in and try to reply within two working days. Write to us at [email protected] and tell us briefly what your message is about so we can route it to the right person.

We're a small editorial team, not a customer support desk for any individual sweepstakes casino operator. If your question is about an existing account, a redemption, or a specific promotion, the operator's own support channel will almost always be faster and better placed to help than we are.

What We Can Help With

• Questions about our coverage — If something in our reviews, rankings, or explanations of how the Gold Coins and Sweeps Coins model works isn't clear, ask us directly.
• Corrections — Welcome bonuses, eligible states, and terms at sweepstakes and social casinos change often. If you notice something on vectorsjournal.org that looks out of date, we want to know so we can check it.
• Suggestions for coverage — If there's a platform you'd like to see reviewed, or a topic related to non-GamStop casino options or sweepstakes gaming you think we've missed, let us know.
• General feedback — Positive or critical, honest feedback from readers is genuinely useful when we revisit and update pages.
• Partnership or business enquiries — If you represent a sweepstakes casino operator or a related business and want to introduce yourselves, outline who you are and what you're proposing.

What We Can't Help With

To set expectations clearly, there are a few things outside what we do:

• We don't manage player accounts, process redemptions, or resolve disputes with any operator listed on this site — those requests need to go to the platform itself.
• We can't confirm whether a particular sweepstakes casino is permitted in your specific state. Availability varies by state and by operator, and it changes; always check the operator's own terms and your local law before signing up.
• We don't provide legal, tax, or financial advice. If you have questions about whether a Sweeps Coins redemption is taxable, a qualified tax professional or official state guidance is the right source, not us.
• We don't offer treatment or counselling for gambling-related concerns, though we're glad to point you toward established support resources if you ask.

What Happens After You Send a Message

A real person on our editorial team reads and responds to every message — there's no automated reply standing in for an actual answer. Most enquiries are answered within two working days, though this can stretch a little during busier periods. If your message needs input from more than one person on the team, we'll let you know it's taking a bit longer rather than leaving you waiting without word.

Helping Us Keep This Site Accurate

Sweepstakes and social casinos change their welcome offers, eligible states, and terms fairly frequently, and we rely partly on reader reports to catch things before they go stale. If you've noticed a welcome bonus that no longer matches what's advertised, a state that's been added to or dropped from an operator's eligibility list, or wording anywhere on vectorsjournal.org that could be clearer or more accurate, telling us helps every reader who comes after you.

Thanks for taking the time to read this far. We look forward to hearing from you.